Help & FAQ

The download unlocks the moment your payment clears -- you are taken straight to a confirmation page with a download button for every title in the order. The same books also appear in your library, so you never depend on a link in an email.

Yes. Purchases sit in your library permanently and can be downloaded again from any device. There is a re-download cap per purchase to discourage sharing; if you hit it after a genuine laptop change, write to us and we will lift it.

Every title is a DRM-free PDF. There is no app to install and no licence check -- the file is yours to keep, back up and move between devices.

Yes, a free account. It costs nothing and means your free titles live in the same library as anything you buy later, so you can download them again whenever you like.

Checkout runs through Razorpay, which accepts cards, UPI, netbanking and the major wallets. Your card details go straight to Razorpay and never touch our servers.

Occasionally the confirmation from the payment provider is delayed. Give it a minute and refresh your order page. If it is still pending after that, contact us with your order number and we will settle it manually.

Yes, GST is added at checkout where applicable and is itemised separately on your invoice.

Open the order from your account and choose "View invoice". It is a printable page you can save as a PDF. If you need a company name or GSTIN on it, mention that in the order note or write to us.

Because books are delivered instantly, a title cannot be refunded once it has been downloaded. If you have not downloaded it, or the file is faulty or does not match its description, we will refund you in full -- see the refund policy for the detail.

Only readers who actually have the book, whether they bought it or claimed it free. That keeps the ratings honest, even if it means fewer reviews.

Yes. Go to the book page or to "My reviews" in your account. Submitting again replaces your existing review rather than adding a second one.

Use the "Forgot password?" link on the sign-in page and we will email you a reset link. It stays valid for one hour.

Yes, from Profile & security in your account. Your library and order history follow the account, not the address.

Your account is deactivated and you lose access to your library. Past orders are kept because we need them for our accounting records. Contact us if you want it reopened.